FAQ

FAQ

I did not get any results for my query.
Please be sure to activate at least one download source. You can manage download sources using the Manage Resources button at the bottom of the search bar. If you're still getting results - please try deleting your browser's cache, restarting your browser, and refreshing your page before starting your search again.

I can not enable / disable the download source.
Please try deleting your browser's cache, restarting your browser, and refreshing your page. If you still do not write us an e-mail using our contact form.

I get an error message and a file when I click Download.
Please send the error code you see on the error page via our contact form. We'll check, and we'll try to fix the error.

I can not save the file on my Apple device.
Files can not be saved on iPhones, iPads, or iPods without additional apps. If you want to save files to your Apple device, you can install a browser application such as Documents by Readdle. With this app's browser, you can download files on your device. The alternative is to save a file in the cloud and flow it from there.

I receive notifications from mp3clan and want to stop it.
Unsubscribe (video instructions)

I like to upload my music to mp3clan.
Can not load any files on mp3clan. If you want to include your files in our search - download music on youtube.com, soundcloud.com, or any other supported download source. In the next search, you must include your music in our search.